TechPro HMISLab, radiology & pharmacy

Lab, radiology and pharmacy software on one order flow

Diagnostics and pharmacy are where orders turn into results and medicines. TechPro's laboratory information system (LIS), radiology information system (RIS) and pharmacy modules take orders straight from the EMR and return results to the same record.

See the diagnostics flow Explore RadioMind PACS

01OrderDoctor raises CBC in EMR
02CollectBarcode label at bedside
03ProcessLIS receives sample
04ResultValidated by pathologist
05AcknowledgeDoctor signs critical value
06ActPlan updated, bill posted

The closed-loop order-to-result flow described in the TechPro platform design. Step 5 is where critical results must be acknowledged.

Laboratory (LIS)

Sample collection

Barcode labels printed at the bedside or collection centre; every sample is tracked to the analyser.

Analyser integration

Results flow from connected analysers, then technical and clinical validation.

Turnaround visibility

Pending, delayed and critical results by test, department and branch.

Report delivery

Authorised reports go to the doctor's inbox and the patient app.

Why the order flow matters more than any single module

A lab system on its own can be excellent and still leave gaps: a sample collected but never received, a result validated but never seen, a medicine dispensed but never billed. TechPro treats each order as a thread that stays open until someone acts on the result. The lab, radiology and pharmacy teams see their own worklists, but the order belongs to the patient's record from the moment the doctor raises it.

This closed loop is what makes turnaround times measurable. You can see how long a CBC takes from order to acknowledgement, not just from sample receipt to validation, and that end-to-end number is the one patients and clinicians experience.

Radiology (RIS) and imaging

Scheduling and worklists

Radiology requests for OPD and IPD, scheduled by modality.

Reporting and approval

Templates, reporting and results approval for radiologists.

Native PACS

DICOM image storage and retrieval through RadioMind PACS, without a separate third-party licence.

Radiology AI

Anomaly detection that helps radiologists prioritise studies with likely critical findings.

Pharmacy

OPD pharmacy

Dispensing linked to e-prescriptions, stock checks, GST billing and returns.

IPD pharmacy

Dispensing against doctor orders, with consumption posted to the patient's account.

Stock and expiry

Batch and expiry tracking, with indents and purchases through Inventory Plus.

Prescription bounce

Track prescriptions that leave the hospital unfilled. Medicover reported a 95% drop.

Works with the rest of TechPro

→ RadioMind PACS RadioMind PACS stores, retrieves and displays medical images and links them to the TechPro patient record, radiology orders and reports. → Diagnostic centres & labs Run collection, lab, radiology, PACS, billing and report delivery for a diagnostic chain on TechPro and RadioMind, with field collection in Fieldera. → Inventory Plus Real-time stock across stores and warehouses, purchase orders from reorder levels, barcode tracking, transfers and a built-in Tally connector.

Frequently asked questions

Can TechPro LIS connect to our analysers?

Yes, through device integration. We confirm analyser models and interface types during scoping.

Do we need a separate PACS?

No. RadioMind PACS integrates natively with TechPro RIS. If you already have a PACS, TechPro can integrate with it instead.

What is prescription bounce?

The share of prescriptions written in the hospital but not filled at the hospital pharmacy. It affects both revenue and continuity of care.

Can we measure turnaround time from order to acknowledgement?

Yes. Each step is time-stamped, so you can report end-to-end TAT as well as departmental TAT.

Does TechPro support point-of-care testing?

Point-of-care testing (POCT) is available as an add-on; device support is confirmed during scoping.

Can pharmacy substitute brands?

Substitution rules follow your formulary and policy, with the change recorded against the prescription.

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