Request a demo
Products Healthcare · TechPro TechPro HMISTechPro ClinicTechPro DIMSRadioMind PACSTechPro PharmacyTechPro Fertility Business Inventory PlusTalent Plus HRMSFieldera FSM Platform ICE platform All products
Solutions Industries HospitalsDiagnostic centres & labsPharma & distributionManufacturingRetail & automotive Use cases Hospital chain managementNABH & JCI readinessImplementationPlans & pricingSecurity & compliance
Resources Guides What is an HMIS?What is a PACS?HMIS vs EMR vs HISBuyer's checklist Proof Medicover case studyCustomersReviewsResources
Company Insource About usCareersContact Get started Global marketsRequest a demo
Customers Contact Request a demo
TechPro HMISHospital management information system

TechPro, the hospital management system designed with doctors

TechPro is a hospital management information system (HMIS) that runs registration, clinical care, diagnostics, pharmacy, billing, insurance and management reporting on one platform. It is used in more than 60 hospitals, from nursing homes to a 24-hospital network.

It is mobile first, paperless by default, and built so that AI helps staff without ever taking a clinical decision on their behalf.

Book a TechPro demo Download the buyer's checklist
  • 81 controlled modules
  • ABDM and ABHA ready
  • HL7 and FHIR R4

What TechPro does, in one paragraph

A hospital management system records everything that happens to a patient and to the hospital's resources, from the first appointment to the final insurance settlement. TechPro does this around one patient identity, one clinical record and one order-to-result flow. A doctor's order reaches the lab, radiology or pharmacy instantly, the result comes back to the same record, someone acknowledges it, and the service is billed as it happens. Leadership sees the effect of all of this live, by department, branch or doctor.

Modules

Explore TechPro by area

Start with registration, OPD and billing, then add wards, diagnostics and the rest as you grow. Every module writes to the same record.

CLINICAL · 2 OF 6

Doctor workbench and EMR

OPD consultation, IPD clinical notes, orders, e-prescriptions and AI-drafted discharge summaries.

  • Doctor workbench
  • OPD consultation
  • IPD clinical EMR
  • Results inbox
  • Longitudinal record
  • Specialty plans
Explore EMR & doctor workbench

The TechPro platform: 81 controlled modules in four groups

Hospitals switch on the modules they need. These are the ones most buyers ask about first.

  • 01Registration & MPIOne medical record number per patient across branches, with duplicate checks.
  • 02Appointments / OPDDoctor slots, queue management, walk-ins and follow-ups.
  • 03EMROPD and IPD notes, orders, e-prescriptions and longitudinal history.
  • 04IPD / ADT / BedAdmission, transfer, discharge and a live ward-wise bed board.
  • 05Pharmacy / eRxOPD and IPD dispensing linked to prescriptions and stock.
  • 06Billing / revenue cycleOPD, IPD and package billing, deposits, refunds, credit notes.
  • 07AI engine163 governed AI hooks: summaries, drafting, prioritisation.
  • 09LISSample collection, barcode tracking, validation and reports.
  • 10RIS / PACSRadiology scheduling and reporting, with native RadioMind PACS.
  • 11Nursing / MARMedication administration, vitals, care plans and handover.
  • 15Insurance / TPAEligibility, pre-authorisation, cashless and claims tracking.
  • 19Reports / analyticsMIS, department P&L, TAT and network benchmarking.
  • 33EREmergency triage and priority-based treatment tracking.
  • 38Patient portalAppointments, reports, bills and consent from a phone.
  • 40OTTheatre scheduling, checklists and anaesthesia records.
  • 42Blood bankUnits, cross-matching and transfusion records.
  • 53Workflow builderConfigure approvals and task flows without code.
  • 69Patient safetyIncident reporting, RCA and CAPA tracking.
By role

Every role works from the same patient journey

The patient in front of you, in full.

Get a patient snapshot, longitudinal record, results, orders, discharge review and AI-drafted summaries on one screen, on desktop or the doctor app.

Built for the patient as much as the hospital

What changes for the people you treat.

Faster entry

Registration, booking, queue tokens, portal and mobile check-in mean less waiting and fewer repeated questions.

Less confusion

One identity and one record mean fewer duplicate forms and less “please tell us again”.

Safer care

Consent, allergies, orders, medication and critical results always carry the right patient context.

More transparency

Admission, discharge, billing, insurance and grievance status shown in plain language.

Digital convenience

Appointments, reports, bills, telemedicine, feedback and family access from a mobile app.

Better continuity

Home care, rehab, oncology and dialysis journeys do not disappear between visits.

Revenue cycle

Every charge captured where it happens.

Lab tests, pharmacy issues, OT consumables and bed days post to the bill as they happen. Insurance and TPA claims are tracked from pre-authorisation to settlement, with missing documents flagged before submission.

Billing, insurance and RCM
Diagnostics

Results reach the doctor before the patient asks.

Barcoded samples, analyser interfaces and DICOM imaging feed straight into the patient chart. Critical values alert the treating doctor as soon as they are validated.

Lab, radiology and pharmacy

Closed-loop orders: nothing gets lost between departments

  1. 01OrderDoctor raises CBC in EMR
  2. 02CollectBarcode label at bedside
  3. 03ProcessLIS receives sample
  4. 04ResultValidated by pathologist
  5. 05AcknowledgeDoctor signs critical value
  6. 06ActPlan updated, bill posted
The closed-loop order-to-result flow described in the TechPro platform design. Step 5 is where critical results must be acknowledged.

Plans for every size of facility

TechPro uses the same codebase from a clinic to a hospital chain. What changes is the plan depth and the suites you add.

FacilityTypical starting configuration
Clinic or nursing homeEssentials: registration, OPD, pharmacy, billing; add IPD when needed
50-bed general hospitalProfessional + Access, Clinical, IP/Acute, Diagnostics, Pharmacy, Revenue and Operations suites
200-bed oncology hospitalProfessional or Enterprise + core suites + Oncology pack + RadioMind PACS + chemo verification + payer workflows
Tertiary teaching hospitalEnterprise + core suites + Women & Newborn, Renal, Oncology, Teaching, Safety and Research
Diagnostic centreEssentials or Professional + Access, Diagnostics, Revenue, Patient App and RadioMind PACS

Pricing units can be per facility, bed band, branch, interface or device. See plans and packaging.

Interoperability without losing control

TechPro connects to the systems around it using open standards.

ABDM and ABHA

Patient identity and health information exchange for India's digital health mission.

HL7, FHIR R4 and APIs

Standards-based integration with labs, devices, insurers and other hospital systems.

Insurance and TPA portals

API or RPA integration for eligibility, authorisation, claims, remittance and status updates.

Aggregator portals

Labs, diagnostics, e-pharmacy and other aggregator ecosystems.

Devices, LIS and RIS

Analysers and bedside equipment feed results and vitals into the record.

HR, payroll and finance

Talent Plus or your own HR system; native GL/AP/AR or a Tally connector.

Even better with the rest of the suite

+ RadioMind PACS Native image storage and reading, linked to radiology orders and the patient record. + Talent Plus HRMS Duty rosters for doctors and nurses, linked to attendance and payroll. + Inventory Plus Pharmacy and consumable stock with expiry alerts and auto-reorder. + Fieldera FSM Home sample collection and field visits with the order already in TechPro.
Mobile apps

The hospital, in the patient's pocket and the doctor's

Patients book, see reports and pay bills on the patient app. Doctors follow their inpatients and results on the doctor app.

Patient appAppointments, tokens and live queue updates.
Doctor appWard rounds and results, away from the desk.
Patient appBills, deposits and insurance status in one place.

Reliability targets

  • 99.95% availability target for clinical-critical (C1) services
  • ≤30 min recovery time objective for C1
  • ≤5 min recovery point objective for C1
  • 500 concurrent authenticated sessions in reference load

Targets from the TechPro platform design document. Contracted service levels are set per customer.

Built to the standards you are audited on
  • NABH evidence
  • NABL
  • HL7
  • FHIR R4
  • DICOM
  • ICD-10
  • ABDM / ABHA
  • HIPAA safeguards
  • GDPR & DPDP support
Featured story · TechPro HMIS

How Medicover Hospitals runs 24 hospitals on one TechPro platform

Medicover Hospitals is a multispecialty hospital network in India and part of the Medicover group. For two years it has run TechPro as the central hospital management system and EMR across its network.

“Clinical staff can spend more of their valuable time directly with patient customers and less on routine administration.” Dr. A. J. Vallance-Owen MBEDr. A. J. Vallance-Owen MBE, Group Chief Medical Officer, Medicover AB
Read the case study
90%faster registration
80%fewer billing errors
90%fewer prescription errors

Results reported by Medicover Hospitals.

Frequently asked questions

What is the difference between an HMIS and an EMR?
An EMR holds the clinical record: notes, orders, results and prescriptions. An HMIS covers the whole hospital, including the EMR plus registration, beds, pharmacy, billing, insurance, inventory and management reporting. TechPro includes a full EMR. Our HMIS vs EMR guide explains the terms in detail.
Is TechPro ABDM compliant?
TechPro supports ABDM and ABHA for patient identity and health information exchange in India, as part of its India country pack. Ask us for the current ABDM integration status for the milestones you need.
Can TechPro run on our own servers?
Yes. TechPro can be deployed as multi-tenant SaaS, on a dedicated cloud, or on-premise, with high-availability and disaster-recovery options. All three use the same application code.
Does TechPro work on mobile?
Yes. There are eight role-specific apps, including doctor, nurse, patient, management, telemedicine, home care and feedback apps, plus a hospital super app.
How does TechPro use AI?
AI summarises, prioritises, drafts and explains within governed workflows. It cannot diagnose, sign, or override clinical truth, and if AI is unavailable core care continues through manual workflows. See AI in TechPro.
How long does it take to go live?
The first go-live, usually registration, OPD and billing, typically takes about two weeks. Clinical depth, operations and the command layer follow in phases. See implementation.

Related pages

Case study

Medicover case study

How Medicover Hospitals moved 24 hospitals, 4,800+ beds and 14,000+ staff onto TechPro HMIS, with 90% faster registration and 80% fewer billing errors.

Open Educational resource

What is an HMIS?

A hospital management information system (HMIS) runs a hospital's clinical, administrative and financial work. Learn the modules, benefits and costs.

Open Educational resource

Buyer's checklist

A practical checklist for choosing an HMIS: questions on front office, clinical, diagnostics, billing, integration, security, implementation and support.

Open
Talk to the team

See TechPro running a hospital like yours

Tell us your bed count and specialties. We will set up a walkthrough using sample data from a similar hospital.

  • Specialty-specific demo
  • Module and plan recommendation
  • Go-live plan for your size
info@insourcesoftware.in +91 91001 90353 Mon–Sat, 10:00–19:00 IST
Products of interest
What would you like to discuss? (optional)
Fields marked * are required
Talk to us

↑↓ to move · Enter to open · Esc to close