Medicover Hospitals is a multispecialty hospital network in India and part of the Medicover group. For two years it has run TechPro as the central hospital management system and EMR across its network.
Figures reported by Medicover Hospitals.
Before TechPro, Medicover's hospitals ran on fragmented systems. Registration was slow because patients were not recognised across branches. There was no unified patient view, so clinicians in one hospital could not easily see what had happened in another. The gaps between systems created revenue leakage and billing errors, and leadership had no real-time view of performance or compliance readiness across the network.
TechPro was deployed as the central core HMS and EMR. A single platform gave the network real-time access to data from every hospital, a unified patient view across branches, and multi-channel support for patients.
Features in daily use include paperless workflows, online consent, accessible records and vitals, medication administration, labs and radiology, and network-wide real-time data.
The general sequence used across the network.
Network masters, users, security and the enterprise patient index.
Registration, appointments and billing across hospitals.
EMR, nursing, medication administration, lab and radiology.
Network-wide dashboards for leadership.
| Branch | OPD today | Bed occupancy | Status |
|---|---|---|---|
| Branch 01 | 612 | 86% | On track |
| Branch 02 | 438 | 79% | On track |
| Branch 03 | 355 | 92% | Near capacity |
| Branch 04 | 290 | 71% | On track |
A newly opened branch achieved NABH compliance in three months.
Achieved on TechPro.
Compliance readiness for JCI reached within three months.
Quick and accurate data submission to support investment processes.
Three things made the difference. First, one enterprise patient index, so a patient is the same person in every city. Second, billing tied to clinical activity, which is where most of the error reduction came from. Third, network dashboards that leadership actually used, which kept attention on adoption after go-live. Read more on running a hospital chain on TechPro.
The outcome figures on this page were reported by Medicover Hospitals and describe the network's experience after two years on TechPro. Results in other hospitals depend on starting point, scope and how the system is adopted. We are happy to discuss how similar measures could be set up for your own baseline.
“Clinical staff can spend more of their valuable time directly with patient customers and less on routine administration.”
Dr. A. J. Vallance-Owen MBEGroup Chief Medical Officer, Medicover AB 
Run a hospital network on one TechPro platform: enterprise patient index, central and federated governance, network dashboards and consolidated finance.
Open Main product pageTechPro is a hospital management system with EMR, nursing, pharmacy, lab, billing, insurance and AI across 81 modules. Live in 60+ hospitals. Book a demo.
Open Company pageHospitals, diagnostic chains, pharma companies and dealers in India and abroad run on TechPro HMIS, RadioMind PACS, Talent Plus, Inventory Plus and Fieldera.
OpenTell us about your network and we will share how the Medicover rollout was sequenced.
