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Insource Software · Hyderabad

Software that runs hospitals, people and field operations

Insource builds TechPro, a hospital management information system used by more than 60 hospitals, along with the HR, inventory and field-service products that growing healthcare and enterprise teams need around it.

Each product works on its own. Together, through ICE, they share one patient, employee and stock record.

  • 60+ hospitals live
  • 20M+ clinical records
  • First go-live in 2 weeks

Trusted by hospitals, labs, pharmacies and enterprises

See all customers

What TechPro runs today

  • 60+ hospitals digitised
  • 8,000+ beds managed
  • 30,000+ active platform users
  • 20M+ clinical records processed
  • 4 countries in production

Source: Insource platform figures, October 2026. Figures are reported by Insource and are being independently verified.

TechPro in practice

Built around one patient, one record, one journey

Most hospital software problems come from the gaps between systems. A patient registers at the front desk, repeats their history to the nurse, and their lab result sits in a separate system the doctor has to log in to.

TechPro starts from a single patient identity and one longitudinal clinical record. Orders move from the doctor to the lab, radiology or pharmacy and come back as results that someone has to acknowledge. Billing picks up each service as it happens rather than at discharge.

The same idea carries into the rest of the suite. An employee exists once in Talent Plus whether they are a nurse on a ward roster or a medical representative using Fieldera.

  1. 01RegistrationUHID, appointments, tokens and payer details at the front desk.
  2. 02OPD & EMRVitals, notes, ICD coding, orders and e-prescriptions.
  3. 03DiagnosticsLab samples and radiology studies, results straight to the chart.
  4. 04PharmacyDispense against the prescription, with stock linked to Inventory Plus.
  5. 05IPD & OTAdmissions, beds, nursing notes, OT schedules and discharge.
  6. 06Billing & claimsCharges captured at source, insurance and TPA claims tracked to payment.
ICE · Insource Connected Ecosystem

The view from the top: every product, one dashboard.

ICE pulls patient volumes from TechPro HMIS, reports from TechPro DIMS and RadioMind PACS, stock from Inventory Plus and staffing from Talent Plus. Owners and administrators stop stitching spreadsheets together on a Monday morning.

  • One sign-in across every product
  • Branch-by-branch and group-level views
  • HL7, FHIR R4 and open APIs for the tools you already use
How ICE works
Customers

Hear it from the people who run on it.

Read the Medicover case study
“Clinical staff can spend more of their valuable time directly with patient customers and less on routine administration.”
Dr. A. J. Vallance-Owen MBEDr. A. J. Vallance-Owen MBEGroup Chief Medical Officer, Medicover AB
90% faster registration at Medicover Hospitals, across 24 hospitals on TechPro
Customer-reported result. About the figures

Why buyers choose Insource

01

Built with clinicians

TechPro was designed with doctors and is shaped by the hospitals that run it every day, which is why the doctor workbench, nursing station and discharge flow look the way they do.

02

Safe by design

Patient identity is checked before critical actions, every override is logged, and AI can summarise and suggest but never diagnose, sign or hide risk. Details are on the security and compliance page.

03

One codebase, many countries

Country packs handle local rules, such as ABDM in India, without forking the product. Today TechPro carries packs for India, the UAE, Kuwait, Nepal and Sri Lanka. See markets we serve.

04

Transparent licensing

No advertising and no data resale. You pay for the software and the support.

Security & compliance

Patient data stays private.

You license the software; you own the data. No advertising and no data resale. The platform is built to the healthcare and data standards hospitals are audited against.

Security, privacy and compliance

Accreditation

Awarded to hospitals and labs. TechPro keeps the records and evidence they are assessed on.

  • NABH Hospital accreditation evidence
  • NABL Lab accreditation evidence
  • JCI International accreditation evidence

Interoperability & coding

Open standards for exchanging records, images and clinical codes.

  • ABDM · ABHA India country pack
  • HL7 · FHIR R4 Supported for integration
  • DICOM Supported in RadioMind PACS
  • ICD-10 Supported in EMR and coding

Security & privacy

Controls and frameworks behind every deployment. Documents are shared under NDA.

  • ISO/IEC 27001:2022 Certified, certificate on request
  • SOC 2 Type II Report on request under NDA
  • HIPAA Safeguards designed to support HIPAA
  • GDPR Designed to support controller obligations
  • DPDP Act, 2023 Designed to support controller obligations

Logos are trademarks of their respective owners and are shown to identify the standards TechPro supports.

Frequently asked questions

What does Insource Software make?
Insource makes TechPro, a family of healthcare products led by TechPro HMIS (a hospital management information system) with TechPro Clinic, TechPro DIMS, TechPro Pharmacy and TechPro Fertility; RadioMind PACS (medical imaging); Talent Plus (HR and payroll); Inventory Plus (inventory and distribution) and Fieldera (field service management). ICE connects them on one data layer.
Is TechPro suitable for a small hospital or clinic?
Yes. TechPro is sold in Essentials, Professional and Enterprise plans. A clinic or nursing home usually starts with registration, OPD, pharmacy and billing, then adds inpatient and specialty modules later. See plans and packaging.
Can I buy Talent Plus or Inventory Plus without TechPro?
Yes. Each product is licensed separately. Many customers outside healthcare use Talent Plus, Inventory Plus or Fieldera on their own.
How long does implementation take?
The first go-live typically happens within two weeks, starting with registration, OPD and billing. Full clinical depth is added in phases. The implementation page explains each phase.
Where is Insource based?
Insource Software is headquartered at 1st Floor, Dwarka Central, Madhapur, Hyderabad 500081, India, and supports customers in India and abroad.
Talk to the team

See TechPro and the suite with your own workflows

Tell us about your hospital or business. A product specialist will set up a 45-minute walkthrough around the modules you care about.

  • Live demo on sample data that matches your specialty
  • Indicative plan and module recommendation
  • Implementation timeline for your size
info@insourcesoftware.in +91 91001 90353 Mon–Sat, 10:00–19:00 IST
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